Our History

Pivot Support Services was established in 2005 as Regional Counselling and Mentoring Services, specifically to work with the Department of Corrective Services (DCS) in the rehabilitation and reintegration of prisoners and released offenders.

Originally, working out of a small office above a pizza shop, then moving to a residential house and for the last six years having operated out of a commercial premise at 121 Aberdeen Street, Albany.

Initially, Pivot delivered the re-entry link program and shortly after, the early version of the Transitional Accommodation and Support Service (TASS).

In 2006 Pivot established, at our initiative, the first visits centre (then staffed by volunteers). Since that time the visits model has been replicated across the State.

Pivot deliver a range of voluntary programs in the prison and the Community.

These programs were developed by RCMS and were used as a model for the development of the current DCS programs. Since our establishment we have been the predominate provider of Prisoner Reintegration services in the Great Southern region.

The Great Southern is unique in the regional corrective services context.

It is the only region with a maximum-security prison and the only one with three facilities, namely Albany Regional Prison (ARP), Pardelup Prison Farm (PPF) and the Walpole Work Camp (WWC).

The current prison population is 525 which makes it significantly the largest regional prison population in the state.

Over the last three years we have developed a role in providing services to those in the community suffering disadvantage or crisis. This model will allow clients to access any service provider in the Great Southern.

This Community Hub model is becoming increasingly successful and we have developed a collaborative and integrated model of service provision which we call “The Pivot Way”

Recently, we gained accreditation as a provider of specialist support coordination under the National Disability Insurance Scheme (NDIS).

This allows us to assist clients to effective implement their support plan. Currently we are providing emergency relief to those adversely affected by Covid-19, this program is funded by Lotterywest and allows us to provide support across the Great Southern region.