NDIS Support Coordination

Support Coordination is a funded item in your NDIS plan.
A Support Coordinator will help you understand and use your plan, by helping you to explore services and access support.

How can a Support Coordinator help me?

A Support Coordinator can help you to:

Request a plan review if the plan does not meet your needs
Identify supports available in your plan
Set up your access to the NDIS Participant Portal
Source service providers that meet your needs
Obtain quotes for services, consumable items or equipment
Develop Service Agreements with Service Providers
Explore options for housing, including access to specialised disability accommodation or home modifications
Assist with conflict resolution with providers, if problems arise
Monitor plan outcomes and progress

How do I know if need a Support Coordinator?

Support Coordination can assist you to navigate your plan and connect to service providers. You may find support coordination helpful if any of these statements apply to you:

I would like assistance to identify support, and locate a suitable service provider
I think I might like to have some help with managing my supports before I try to do it myself
Sometimes I lose track of appointments
I like having someone to ask whether I have enough money in my budget
I don’t understand a service agreement
I would love to explore my options for somewhere to live, but don’t know where to start
I have trouble speaking up if I am not happy with a service or product that I have received